ROI (return on investment) is a ratio of gain to cost, usually expressed as a percent. It is beloved because it is simple and hated because two teams can compute “cost” differently and argue for hours.
ROI formula everyone agrees on (until they don’t)
Classic form: ROI = (Gain − Cost) / Cost. Multiply by 100 for percent. Example: spend $4,000 on a campaign that produces $6,500 incremental margin → gain $2,500 → ROI = 62.5%. If someone reports 162%, they may be using gain over cost instead of (gain−cost)/cost—define terms in the slide footer.
Time ignored vs annualized ROI
Raw ROI says nothing about duration. A 60% ROI in one month beats 60% over five years. When comparing investments, pair ROI with a payback period or IRR-style thinking for capital projects. Marketing teams often add marketing calculators for ROAS/CAC context alongside ROI headlines.